Like entrepreneurship in general, creating a social enterprise requires business knowledge and skills. In social entrepreneurship, transactions cannot be overlooked. Even if your main goal is to achieve a social mission, you should not prioritize the profit of the business, because even a social enterprise is not achievable and sustainable if the business does not make a profit. Therefore, social entrepreneurship must have a balance between the social mission and the pursuit of profit. One way to balance this is to use control functions.
Supervisors must perform 4 main tasks. Those functions are planning (planning), organizing (organization), directing (management) and monitoring (surveillance). We will explain each of these functions below.
1. Planning
The planning phase is the initial phase which is very important for future business trips. In this step, you must determine the short and long term goals that the company wants to achieve. Company goals can be quantitative or qualitative. Once the goals are set, the next step is to determine the right strategy to achieve those goals. Once the strategy is formulated, you must allocate the necessary resources to implement the strategy.
2. Organizing
At this stage, your task is to form the right team/organization to implement the prepared plan. This stage is also one of the processes of allocating resources, especially human resources. Managers determine what roles or tasks are needed in the organization. These tasks are created based on each task, authority and responsibility and their relationship to other tasks. Of the many positions in an organization, they must be able to collaborate and work together to achieve the company's goals.
When assigning people to tasks or departments, supervisors must be able to formulate the best decisions in the use of available human resources.
For example, if you have 10 team members, how can these 10 people be divided into different jobs to achieve common goals. When dividing the work, of course, consider the characteristics and abilities of each person to achieve optimal performance.
3. Leadership
Once the work has started to be done in a team, your task as a manager is to convey the vision of the company. A vision can be interpreted as a distant vision of what the company will be like in the future. For example, a company operating in the fast food sector can create a vision such as "the fast food of the future with 1000 outlets in Indonesia by 2025".
A good leader must be able to clearly share his vision with team members with good communication skills so that our team is always inspired and excited to achieve these goals together. In addition to the vision, the team must understand the company's mission. A mission statement is the steps a company can take to achieve the company's vision. It is in this leadership process that leadership is put to the test. Leaders must demonstrate their strength, personality, influence and communication skills to lead individuals and groups in synergy. In practice, the management skills of social entrepreneurs who are just starting out are things that need to be constantly worked on and developed.
4. Supervision (monitoring)
This monitoring phase is the phase where you begin to evaluate how the team is managing to achieve the goals and objectives set at the beginning. Is the job done right? Are the indicators of success achieved? Is the social mission accomplished? Were there any obstacles to implementation? If yes, what solutions can be done to solve the problem.
A manager can evaluate his performance at the individual, team and organizational level as a whole using certain performance benchmarks. The result of this tracking process is your ability to accurately measure your company's performance and develop new standards for the future of your business.
The four management functions mentioned above are the responsibilities that managers at different levels must fulfill in start-ups as well as large enterprises, for-profit organizations, non-traditional enterprises and social enterprises. How good your skills are at performing these four functions will determine the efficiency and success of your business.
Managing a company with different people requires experience and skills. That's why learning is better if you also learn from other people who have more direct experience in your field.
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